Fly with peace of mind – Solve your air travel problems
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Voe Tranquilo was founded in 2018 with the main objective of helping customers who have any problems with air services.
In this way, the company combines its work with technology to make processes less bureaucratic and solve your problem.
Therefore, follow us throughout the content to understand more details about the company.
Getting to know Fly Quietly
As stated above, the company can assist you with issues related to air service, so you may be compensated for the following issues:
Firstly, there is the flight delay, in which the customer must be compensated from 4 hours onwards and also the flight cancellation.
Other examples would be lost luggage, missed connections, denied boarding or overbooking.
In all the situations mentioned above, Voe Tranquilo can offer you all the assistance you need to solve the problem.
For example, the consumer may receive payment for international flights that took place 2 years ago, while the term for domestic flights would be 5 years.
How the company works
When the customer contacts this company, it requests all the necessary documentation and takes care of the bureaucracy.
In general, Voe Tranquilo has specialists who verify information and documents, as well as contact the airline.
This contact would be to seek an agreement and during this time, you can follow the process through the platform, WhatsApp or email.
Thus, a very interesting feature is that the company assumes the costs of the procedures involved in attempting to reach an agreement.
Ultimately, the company only charges if the consumer is compensated.
How to use the platform
Initially, access the company website and answer the questionnaire to indicate the problem.
At this point you can check whether compensation is warranted for the case.
Then, you need to send the documents so that the company can contact you.
For a cancelled, delayed or overbooked flight, Voe Tranquilo requests proof that you boarded or would board the flight.
The ticket or e-ticket, photo of the boarding pass, purchase or check-in email are documents that serve as proof.
On the other hand, if your problem is related to rebooking on another flight, you must provide the company with proof of that flight.
In cases of lost luggage, send a Police Report (BO) or a Baggage Irregularity Report (RIB).
Therefore, in addition to what was requested above, you need to provide your personal documents such as your ID or driver's license and also proof of residence.
With this, you sign a representation term so that Voe Tranquilo can negotiate compensation with the airline.
In this sense, note that the company resolves everything and offers you the result after a few days.
Finally, we recommend that you also read our article on Southwest Airlines, the largest low-cost airline in the world.
Hotelurbano Contact: (14) 3113-4111
R. 7th of September, 487 – Boa Vista, Marilia – SP, 17501-560
*Research source: https://www.voetranquilo.com/
